American Fireplace Frequently Asked Questions
Pilot Lighting Instructions for Gas Fireplaces
For Your Safety, Read Before Lighting:
A. This fireplace has a pilot which must be lit manually. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING, smell all around the fireplace area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor. If you continue to smell gas call your utility company for instructions.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, do not try to repair it; call American Fireplace Distributors, Inc for a qualified service technician. Applying force or any attempted repair may result in a fire or explosion.
D. Do not use fireplace if any part has been under water. Immediately call American Fireplace Distributors, Inc to inspect the fireplace and to replace any part of the control system and any gas control which has been immersed.
Lighting Instructions:
1. STOP! Read the safety information above.
2. Turn off all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances only, go on to Step 4. For RN/RP appliances, turn the On/Off switch to the "Off" position or set thermostat to lowest level.
4. Open control access panel.
5. Push in gas control knob slightly and turn clockwise to "Off."
6. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow "B" in the safety information above. If you do not smell gas, go to the next step.
7. Remove glass door before lighting pilot.
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counter-clockwise to "Pilot".
10. Push the control knob all the way in and hold. Immediately light the pilot by repeatedly depressing the piezo spark igniter until a flame appears. Continue to hold the control knob in for about one (1) minute after the pilot is lit. Release knob and it will pop back up. Pilot should remain lit. If it goes out, repeat steps 5 through 8.
- If knob does not pop up when released, stop and immediately call American Fireplace Distributors, INC.
- If after several tries the pilot will not stay lit, turn the gas control knob to "off" and call American Fireplace Distributors, INC.
11. Replace gas door.
12. Turn gas control knob to the "On" position.
13. For RN/RP appliances, turn the On/Off switch to "On" position or set thermostat to desired setting.
14. Turn on all electric power to the fireplace.
Identifying your Unit
1. What kind of fireplace do I have? How can I find out what brand of fireplace or stove I have?
-Look for labels or tags on or in your fireplace. Double check to see if you have a manual. Some are located inside the lower louver, underneath the bottom of fireplace. Some are stamped or located inside the opening behind the hanging screens. The brand or manufacturer stamp is usually riveted to the side of the screen.
2. I can't find my owner's manual, where can I find a replacement for my fireplace or stove?
- A new owner's manual can be downloaded from the appropriate corresponding websites:
DESA/FMI - www.fmifireplace.com
EIKLOR GAS LOGS - www.eiklorflames.com
ELECTRAFLAME/DIMPLEX - www.dimplex.com/consumerhome.asp
MAJESTIC - www.majesticproducts.com
REGENCY - www.regency-fire.com
SECURITY FIREPLACES - www.securitychimneys.com
TEMCO FIREPLACES - www.fireplacesandwoodstoves.com